Terms and Conditions

Last Updated: 19 April 2025

Welcome to The Gold Body Spa. These Terms and Conditions (“Terms”) govern your access to and use of our website https://www.thegoldbodyspa.in and the services offered at our spa located in Gomti Nagar, Lucknow.

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Services Offered

The Gold Body Spa provides professional massage and spa services focused on relaxation and wellness. Our services are non-medical and not intended as a substitute for professional healthcare unless otherwise specified.

2. Booking and Appointments

  • Appointments can be booked online, over the phone, or by visiting our spa.
  • Please arrive 10-15 minutes before your scheduled appointment.
  • Late arrivals may result in a reduced session time or rescheduling.

3. Cancellation & Refund Policy

  • Cancellations must be made at least 3 hours in advance.
  • Late cancellations or no-shows may be subject to a partial or full charge.
  • Refunds are only issued in cases of genuine billing errors or service concerns, as determined by our management.

4. Code of Conduct

  • We maintain a professional and respectful environment for clients and staff.
  • Inappropriate behavior, harassment, or illegal conduct will not be tolerated.
  • We reserve the right to deny service and report incidents if necessary.

5. Health Disclaimer

  • Clients must inform us of any medical conditions, allergies, or injuries prior to their session.
  • The Gold Body Spa is not responsible for any complications arising from undisclosed medical issues.
  • Our services do not replace medical advice, diagnosis, or treatment.

6. Privacy Policy

Your privacy is important to us. Information collected through our website or booking process is kept confidential and used only to improve your service experience. We never share your personal data with third parties without your permission. For more details, refer to our Privacy Policy.

7. Intellectual Property

All website content including images, logos, text, and graphics is the property of The Gold Body Spa. Reproduction, distribution, or use without permission is prohibited.

8. Changes to Terms

We reserve the right to update or change these Terms at any time without prior notice. Updates will be posted on this page and become effective immediately upon posting.

9. Governing Law

These Terms are governed by the laws of India and under the jurisdiction of Lucknow, Uttar Pradesh.

10. Contact Us

If you have any questions about these Terms, please contact us:

  • Address: 2nd Floor, 624-T-001 Kha/A, near Divine Hospital, Viraj Khand, Gomti Nagar, Lucknow, Uttar Pradesh 226010
  • Phone: +91 63872 02051
  • Email: info@thegoldbodyspa.in